Tuesday, July 21, 2015

Des Moines: Flix Brewhouse

I was very disappointed with my service at Flix Brewhouse. To make a long story short, the server was very inattentive, the order was mis-executed, and management was indifferent.

Here is my mac and cheese. I can't be too specific about its qualities since I had to let it sit until the rest of our order came. It wasn't bad but I wish I had been able to eat it fresh out of the oven.

I have two more observations about the Flix procedures. First, their procedure of handing out checks during the movie is distracting---other movie dining chains take care of business before the movie starts. Second, the tablets their staff used for ordering seemed to have complicated menu systems for the staff and my waitperson had to reboot the tablet (Windows in case you keep score) during the middle of my order.

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