Saturday, September 3, 2016

Spartanburg SC: Wade's

I can't report on the food at Wade's due to poor service of the worst sort---lack of accommodation for the disabled. After our party waited for 10 minutes in line outside the restaurant, I realized that the line led down a set of stairs with no wheelchair ramp. We went around the restaurant to the back entrance. I talked to three different staff members, including a manager, who only made excuses for their lack of disabled access. Facilities that provide limited or no access to the disabled send them the message that they are not welcome. I've seen plenty of managers in other organizations make excuses for their lack of wheelchair access. It's always a disappointing experience.

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